We are a team of highly skilled CRM specialists that implement and deliver outstanding Microsoft Dynamics CRM solutions.
We're a boutique consultancy where quality wins over quantity. To us the service experience is as important to us as our technical capability. Which is why we only employ senior consultants. Our origins are as a group company within www.liquidthought.co.za. Click the video link below to find out more about us.
Microsoft Dynamics CRM
We only do Microsoft Dynamics CRM, but we do everything CRM. We have been implementing projects across South Africa since our inception in 2004. Because we are specialists we deliver the understanding our clients need to get results. Click on the link below to find out more about Microsoft Dynamics CRM.
Although we work predominately in the financial and professional service industries, our CRM experience extends into Retail, Non-Profit, Media, Telecommunications, Pharmaceuticals, IT Services, Shipping and Education. We have successfully implemented more than 150 CRM projects, ranging from 3 to 3000 users. Click our testimonial video below to see what our clients say.
For us the client experience is as important as our technical capability, so we help you implement Microsoft Dynamics CRM solutions that actually get used in your organisation.
Our Microsoft Dynamic CRM services include:
- Data Migration
- CRM Coaching and Consulting
- Change Management
- Report writing and Business intelligence
Solutions we've delivered include:
- Key Account Management
- Call Centre (Inbound and Outbound)
- Bulk Communication Management
- Performance Management
- Donor and Grant Management
- Fund Manager Research system
- Private Equity Management
- Student Management
- Change Management
- Channel Management
- We offer Microsoft Dynamic CRM on premise or cloud hosted
- We use also the Microsoft Dynamics CRM platform for xRM (anything Relationship Management)
- Our Liquid Integration tool enables rapid, cost-effective integrations
- Our implementation methodology is based on Microsoft’s best practise, SureStep, both Agile and Waterfall methods.
- Microsoft Dynamics CRM
We have successfully implemented more than 150 CRM projects, ranging from 3 to 3000 users. Click our case study below to find out more.
Sanlam Investment Management (SIM) is one of SA's biggest investment managers and has been a Microsoft Dynamics CRM client of Liquid CRM’s since 2007. The Result: Hear from the team at Sanlam Investment Management about how they use Microsoft Dynamics CRM, how they have benefitted and what they have learnt from their CRM implementation
- Roger StrainManaging Director
- Neil KerstenDirector
- André WisslerDirector
Cape Town (head office):
155 Loop Street
Tel: 021 974 6264
21C Polo Crescent
Woodmead Office Park